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Testimonials Dear Dana: After the flood, I thought about you and your company often. I can't express how sorry I am for all that you lost, but I am glad that you have successfully moved to "higher ground." As I told you right after my closing, I honestly feel that I wouldn't be in my home without you. Your hard work and dedication are appreciated more than you will ever know.
Dear Mr. DiVecchio: I just wanted to take a minute and Thank You for all you do for my clients. You have always given my clients and myself the best in service, rates and special programs. This is to let you know that my most recent client with you is in the financial industry and deals with lenders on a daily basis. He said how “impressed he was with you”, that you had been able to obtain the best program for him and his family, with the best rate and had him ready to close in two weeks. He stressed that it was nothing short of a miracle. I explained to him that was the type of service you supply to each and every client you come in contact with and after working with you for these many years, it was what I knew you would do.
Thank you for everything,
Dear Dana: As a frequent (and quite happy) investment customer of yours, I jumped at the chance to tell others about your integrity and accessibility as a business owner. I have now done an even half dozen loans with you, including my own personal home (and Mothers home). In each case, I couldn't have been happier with the experience. I needed to let others know how satisfied I am with your professionalism, and knowledge in this industry. As you now know, I'll be calling soon to buy another property. Thanks again,
Dear Dana: We just wanted to say thanks again for all of your help with our financial needs for our new home. It was such a pleasure doing business with you...we not only benefited from your wonderful knowledge but we feel like we've gained a friend! We truly appreciate all of your assistance and hope to see you again in the near future. Greg & Lori Huchko (McKenna, too)
Dear Dana:
Donna & Huett Fleming Dear Dana: I would like to take the time to thank you and your friendly staff for all the help and professionalism that you provide to our entire office and clients. It is sad to think of the countless letters of thanks that were hanging in your old office from past clients that you lost due to the flood of "04", and am only too happy to add an electronic one! I often hear from my clients that they were surprised at how quickly you responded to their calls and how available and knowledgeable you were to any questions that they had. I can always count on you to guide my clients with the best possible lending solutions on their way to home ownership, with honesty not often found in our profession. I can also count on you to get the job done when you say you can get the job done, keeping me informed all along the way which has been an invaluable asset to me in serving my clients. Thank you again and as always, I look forward to working with you in the near future. Lynda Manko - Realtor
Love, Dear Dana: We remember when you had what seemed like hundreds of thank you letters & cards on your bulletin board in your old office before the flood (one of them was ours), it was one of the reasons we trusted you with our most expensive possession at our first meeting. That was over 10 years ago, and you have now closed our 4th loan for us, plus all those from our friends and relatives. You and Julie have now become friends of the family, and I want others to know what honest and truly caring people you BOTH are! I know it took years for you to collect all those thank you's, and you could never replace them, but we wanted to add another one to your new electronic collection. If ever you need a reference for one of your new clients that may be unsure about your integrity...PLEASE have them call us so I can assure them of what an awesome company you run! Don't forget about the shrimp, scallop & pasta dish we owe you (I'm sure you won't), and thank you again for EVERYTHING!!! ALL our love, Bob, Donna, Ashley & Brad Jasin Dear Mr. DiVecchio: I needed to write you and thank you for what you did for my mom and dad. They used to fight all the time about money and paying for the house and this really made me upset too. Ever since you gave them the loan they only fight about what my mom made for dinner or what my little brother did at school. I even hear them talk about you and say how you saved the house and paid everything else off all at the same time. Thank you for keeping us in the house, we want you and Mrs. DiVecchio to come over for a cookout this summer. Kareena Simon Dear Dana: I have not written a thank you letter in years for many reasons, but one of the main ones is; the fact that we live in such a superficial world where it seems NO ONE really cares about anything but money, or what's in it for them! Well I'm here to tell you (and anyone who will listen) that YOU are the exception!!! You spent what seemed like days explaining to me the reasons my husband & I should NOT refinance my home, hello...can you say honesty??? We spent a week (before my husbands boss told us to call you) talking to different companies who wanted to do this, and could save us that, blah-blah-blah...but you were the only person who showed us why we should wait at least a year to refinance, and better yet...gave us a 'game plan' on how to improve our situation even more. I still can't believe there are people like you and your wife who actually care about their customers - but I can say with confidence you have a future client (and friend) forever! When I offered to pay you a nominal fee for ALL your efforts, all you wanted in return was a few words of thank so you could post it on your web site (little did you know I'd write a book). I look forward to talking to you in the future about our loan, and we WILL tell everyone we know, there are STILL good people out there...and YOU'RE one of them - I just can't thank you enough! Sincerely, Al & Kristy Harmon Dear Dana: Just a short note to thank you for directing some of your clients to me in recent years. It means a lot to me when I receive a referral from you because I know you trust me enough to give your clients the personalized attention they deserve. The same personal attention you gave Callie & I when you helped us with our loan! Believe me, your card is always on my desk and in my wallet, and I look forward to our continued mutual business AND personal relationship. Feel free to have any prospective customers call me directly to discuss your business acumens, and obviously...don't hesitate to give them MY number for their insurance needs! Talk to you soon... All the BEST, Michael & Callie Rasmussen Allstate - Certified Professional Rep. (724) 443-5610 Dear Julie & Dana: Thank you so much for making our closing as painless as possible. When you closed on our home originally 3 years ago, you explained in great detail how the ARM would work and why it was perfect for us at that time, and that in 3 years we could do ‘this or that’. So we were pleasantly pleased to see that you indeed did direct us into the best possible scenario, and the ‘this or that’ loan you were referring to has now become our permanent loan! The only thing we were upset about was all the sports memorabilia you lost in the flood at your old office, but your new building is awesome – and Bob and I wish you both nothing but the best there! MANY thanks!!! Bob & Barb Kellie Dear Dana (and Julie): Words cannot express how grateful I am for all that you’ve done for Lee Ann and me personally. I feel blessed to include you among my inner circle for my upcoming success. I know that this is just the beginning of an exciting adventure in Real Estate, and feel fortunate to have mentors like Jeanne and you…we have already formed a great bond, I’m inspired and enthusiastic about working with you both! With deep gratitude! Robin Zinger - Realtor Northwood Realty Dear Dana: A thousand thanks (literally) for everything you did to help Carol and I with our new home. We bought my parents house and thanks to your creative financing suggestion, we ended up getting into the house for about a $1,000...for a $250,000 home - in 2009 - when NO ONE it seemed could even get financed! I couldn't believe it, in fact this is why I insisted on my attorney for the closing so he could oversee everything and advise us if he thought there was any impropriety. In the end, he was so impressed he ended up re-financing with you...which means you pick up the tab next time we go to Morton's. Point is, you were knowledgeable, professional and honest which is a rare combination in today's world indeed. Sincerely, Tom & Carol Ruffolo Dear Dana: As a first time home buyer I couldn’t NOT write a letter of thanks for everything you did for me. Your extensive knowledge of the whole scope of the home buying process was enlightening and invaluable. Being a high-strung openly gay Type A personality, I need to work with people that are reachable via text, email and phone, respond to my questions immediately, know what they are talking about and just as importantly, keep me relaxed when the stress gets to be too much – you accomplished all of these with aplomb. Your website was also a help to me, not just with the terminology which was huge – I loved the early payoff calculator, and even have my buddy’s using it (and yes, they will use YOU next time). The ‘best’ part of the whole experience has to be two weeks after we closed; you called to make sure everything was going well and suggested I call your roofer for some repairs that I mentioned we needed, as well as your landscaper – BOTH of whom ended up being awesome, like you. I will never go anywhere else for financial advice again, thank you for being a great person whom I now count as a friend. You ROCK! Brad Butler Dear Dana: When we first talked a hundred years ago I was so broke I couldn’t pay attention. My wife and I were both late on things, had old collections on our credit report and were generally a mess. You said there was nothing you could do then, but you spent forever on the phone with us giving us a complete credit game plan to use going forward. I’m not exaggerating when I say it completely changed ours lives. Your insight into the credit world and into our own credit mess was invaluable, and now almost three years later we closed on our first house. I found out about you through my boss who used you when he bought his house that had to cost over half a million dollars! I know he closed pretty quick, but you ended up working with Ginny and me and guiding us for YEARS – who does that anymore? Especially since the house we just bought was under $100K. During this whole process not once did you make us feel like we were bothering you! You even told me about your buddy the electrician, who put in a new service for us, a lot cheaper than our other two quotes we had. I can’t tell you how grateful we are to have gotten to know you and your wife; there is no doubt in my mind we would not be in this house if it weren’t for you and your counseling. We wish you both years of God’s grace and good fortune! All the Best, Al & Virginia Estatio Dana: I only have two words for you..."you're the best" - and I'm a math major too. I just closed on my second home thru you, not counting a re-fi on my first one, so three must be the 'real' number anyway...point is, you are always accessible and never fail to give me the true scoop on my transactions. It really is a pleasure dealing with a professional like you in a world filled with thieves, incompetents and idiots. Good luck trying to stay in business what with all the governmental changes, I don't know what I'll do if you're not there for my next deal! Take care, Harry Statten NOTE:
Every client who
took the time to write these awesome and humbling
testimonials, has consented to the publishing of their full names - the exact verbiage of their correspondence
has been duplicated changing/correcting only spelling errors.
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